At ZolaHikes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and mailing address.
  • Transaction Information: Order details, payment methods (excluding sensitive payment data), and purchase history.
  • Communication Data: Inquiries, feedback, or interactions with our customer support.
  • Technical Data: Device information, IP address, and browsing activity on our website.

2. How We Use Your Information

We use your information to:

  • Process bookings, purchases, and service requests.
  • Improve customer service and respond to inquiries.
  • Send updates, promotions, and service-related notifications.
  • Enhance website functionality and analyze user preferences.
  • Comply with legal requirements and prevent fraudulent activities.

3. Information Sharing

We do not sell, rent, or trade personal data. However, we may share information:

  • With service providers assisting in payment processing, logistics, and technical support.
  • If required by law or to protect our legal rights.
  • In case of business transfers such as mergers or acquisitions.

4. Data Security

We implement security measures to protect personal data against unauthorized access, alteration, or disclosure. While we strive for data security, users should exercise caution when sharing information online.

5. opt-Out Instructions

You may:

  • Request access to or correction of your personal information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can click the “Unsubscribe” link in our emails or contact us at [email protected].

For privacy-related inquiries, contact us at:
📩 Email: [email protected]

6. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website, and continued use of our services indicates acceptance of the revised policy.